Bilingual Office Associate- North Bronx

Job description

Position Title: ​Bilingual Office Associate

Reports to:​ North Bronx Director

Position Status:​ Full-Time

Location: ​Temporarily remote​-​North Bronx Office

Target Start Date: August 2021

About All Our Kin

All Our Kin​ is a nationally recognized nonprofit organization that trains,

supports, and sustains family child care educators to ensure that children and

families have the foundations they need to succeed in school and in life. At All

Our Kin, we support family child care educators at every stage of their development – from parents and caregivers to professional educators and business owners – using a strength-based, high-touch approach. Through our programs, family child care providers succeed as early childhood educators and small business owners; parents have access to high-quality, affordable child care, making it possible for them to enter into and remain within the workforce; and infants and toddlers gain the enriching experiences that prepare them to succeed in school and in life. All Our Kin is recognized as a​ ​national model​, and has been ​proven through studies​ to raise the quality, availability, and sustainability of family child care.

All Our Kin first opened its doors in a housing development in New Haven, Connecticut in 1999. Today, we serve over 850 family child care educators with networks representing five Connecticut cities and New York City, in addition to the surrounding communities.

We are searching for an enthusiastic team player who is looking to make an impact and is excited about being a part of an effective, growing, and dynamic non-profit organization. We offer a competitive salary, a flexible schedule, and the opportunity to work with a team of skilled and motivated professionals. The Office Associate will report directly to the North Bronx Director and work primarily in the Bronx, New York offices. This is a full-time (40 hrs/wk) position. Hours are 9-5 Monday -Friday with occasional evening or weekend work.

Key responsibilities include:

  • Basic office management:

  • Ensure the office is running smoothly, has the necessary resources, and is always a welcoming place for the community. Work with the director to build office systems and procedures as needed.

  • Answer phones, check voicemails and welcome all visitors.

  • Check the mailbox every other day, if applicable. Receive, sort and distribute incoming mail. Prepare outgoing mail for distribution.

  • Complete administrative tasks for the Bronx, New York office, including but not limited to ordering supplies, coordinating with deliveries, making copies and keeping the office tidy, welcoming and organized.

  • Manage credit card. Track and code office expenses and submit receipts and reports to the Finance and Site Director monthly

  • Set up/clean the meeting room for guest visitors.

  • Work with the Director to communicate to all site staff and providers when the office is closed in the event of extreme weather conditions.

  • Coordinate with vendors that provide office maintenance, copy machine service, supplies, signage, technology support etc.

  • Coordinate with the property managers and building maintenance to manage any office special needs.

  • Communicate with cleaning service to schedule cleaning and ensure that all cleaning supplies are stocked (if applicable)

  • Manage the office calendar including internal use of space and the office Zoom account

  • Manage the IT support for the office

  • Work with a team of others in the role of Office Associate across the organization to develop stronger communication and consistent office systems across sites

  • Team support:

  • Coordinate with the Director to streamline communication with internal and external stakeholders.

  • Receive donations, recognize donors and introduce them to the team, and distribute materials.

  • Order food for staff lunches and coordinate staff appreciation efforts.

  • Provide as-needed support to the staff members located at the Bronx, New York office.

  • Assistance to core All Our Kin programs:

  • Record All Our Kin workshops and classes on internal calendars and in database

  • Prepare and set up for all trainings including ordering food, creating materials, coordinating with staff who will work the event.

  • Coordinate with outside presenters and/or the Central PD team on all events in the Bronx office.

  • Communicate all upcoming events to be included in the newsletter and ensure that all programs are set up for registration.

  • Enter provider information into Salesforce and create information for events.

  • Register providers for various workshops and conduct follow up communication when necessary for all in person events. Provide providers with the link for registration for virtual sessions.

  • Support providers in accessing local community resources, including but not limited to child care subsidies, additional professional development and programs that may support families. This can be done through the resource wall.

  • Other program support as needed, including but not limited to scheduling, written translation, ordering and assembling materials

  • Participate in the Sunshine Committee to be informed on all future events, and practices for celebrations and appreciation.


Who are you

  • Believes in the All Our Kin mission and has a deep commitment to the goal of making high-quality early care and education available to all children.

  • Be bilingual in Spanish and English, comfortable with written translation and interpreting a plus.

  • Exhibits a strong ability to build strong relationships with diverse stakeholders.

  • Possesses excellent written and interpersonal communication skills.

  • Is proactive, highly organized & takes initiative to achieve goals.

  • Enjoys collaborating and working as part of a team.

  • Demonstrates a keen eye for detail and the ability to multitask in a fast-paced environment.

  • Is willing to learn and creatively problem-solve.

  • Demonstrates a high degree of discretion in dealing with confidential information.

  • Has good computer skills, particularly with Word & Excel.

  • Has a minimum of an Associate’s degree or equivalent experience; Bachelor’s degree preferred.

  • Is available and willing to work some early mornings, evenings and weekend days.

What You Can Expect

All Our Kin is an innovative, high-impact organization that empowers a growing number of family child care providers, children, and families to succeed. As we scale All Our Kin’s reach, we strive to maintain the collaborative, values-centered environment that is our hallmark and to continually invest in the backbone of our organization: our talented, mission-driven team. All Our Kin is an equal opportunity employer and recognizes that diversity and opportunity are fundamental to children’s lives and to our work.

Some of the benefits we offer to our staff members include, but are not limited to:
Competitive salary ​commensurate with experience
Medical, Dental and Vision Insurance
Vacation time​- Three weeks paid annual vacation as well as federal holidays and a December holiday (typically December 24 – January 1)
Retirement Plan- ​All Our Kin offers a 403(b) plan